Terms and Conditions

Effective Date: 8/20/24

1. Introduction

Welcome to PartFriend, Ai Powered Auto Shop Websites & OEM Part Search. By using our services, you agree to be bound by the following terms and conditions. Please read them carefully and feel free to reach out to us with any questions.

2. Service Uptime

Websites generated by PartFriend.com are hosted on a dedicated server with TMDHosting.com. TMDHosting is a reliable hosting service, guaranteeing customers 99.9% uptime. It also offers data centers on five continents around the world, in cities including Chicago, London, Johannesburg, Sydney and Tokyo. We strive to provide reliable hosting services through our third-party provider, TMDHosting.com. The uptime and availability of our services are subject to the terms and guarantees provided by TMDHosting.com.

3. Cancellation and Refund Policy

Users have the right to cancel their subscription at any time. If you choose to cancel your subscription before the end of your free trial period, you will not be charged. Should you forget to cancel before the trial ends, you may request a refund for the first billed payment of $69, which is our standard monthly fee.

4. Search System and Fitment Guarantee

Our search system relies on the search capabilities of the underlying dealership network. These networks use OEM parts catalogs for individual vehicles to deliver precise results. However, the fitment guarantee depends on the relationship between the dealership and the OEM. If a part returned by PartFriend does not fit your vehicle as expected, the associated dealership should be able to provide a refund.

5. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically. Continued use of our services after any changes constitutes acceptance of the revised terms.

6. Contact Us

If you have any questions about these terms and conditions or our data practices, please contact us at:


PartFriend
830 Morningside Lane
Charlestown, NH 03603
Email: info@partfriend.com
Phone: (603) 589-4824

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